Shipping policy

Discreet Packaging and Shipping

We understand privacy concerns. Everything we ship will come in standard shipping boxes (i.e., USPS priority mail box) with no indication of contents. We do everything we can to ensure our packages are discreet. 

Whatever Shops, LLC reserves the right to add a signature requirement or change carrier for any shipment, at our discretion, for security reasons, shipping regulations, and to prevent fraud and underage sales. We are very serious about avoiding unlawful online orders, just as we are in our stores.

We cannot guarantee arrival dates or times. While we try our best to prevent delays, unforeseen circumstances occasionally delay order processing and shipping.

Shipping Times and Shipping Speed

Once you place an order, our shipping team works hard to get it securely packaged and sent safely to you. Please note that the shipping time does not include fulfillment and packaging time. Order processing can take up to two days, and in rare cases such as holidays or special sales, this can be longer. Most orders placed before 10:00 am CST will be shipped the same day; however, unforeseeable delays may occasionally occur. Rest assured that any unforeseeable increased processing time allows our staff to take the utmost care required for each order. 

All packages are shipped via your carrier selected at checkout. Estimated shipping times do not guarantee a package arrival date. U.S. Holidays and other postal service closures will affect delivery. You will receive a tracking number once your package has been processed, packaged, and labeled for pick up by the carrier service. You may receive tracking updates via email after the shipping carrier picks up the package.